Competition and Markets Authority Review

The Co-operative Funerals, which has 13 funeral homes across Coventry, Warwickshire, south Leicestershire and Northamptonshire, has welcomed the announcement that the Competition and Markets Authority is undertaking a review of funeral costs.

The main driver of the review is to ensure people ‘are not getting a bad deal’ and indeed comes at a time when the cost of funerals regularly hit the headlines.

The most recent Royal London National Funeral Cost Index (September 2017) revealed funeral poverty is at an all-time high of £160 million, with funeral costs rising three per cent over the previous 12 months with families taking on an average debt of £1,680 to cover the cost of a funeral.

This represents an increase of £79 on 2016 and a rise of £375 since 2014.

Darryl Smith, General Manager of the Heart of England Co-operative Society’s Funeral Division, Co-operative Funerals which conducted over 2500 funerals in 2017, believes the review is long overdue and is one which will hopefully create more of a level playing field.

He commented: “The funeral industry has increasingly become scrutinised over costs and particularly over the disparity in charging across the UK.

“At Co-operative Funerals we have always been totally transparent in our approach. Our charges are extremely competitive and can be found on the website. Further we always provide a detailed estimate when arranging a funeral so families know where they stand financially from the outset. There are no hidden charges and we ensure that we take every step to assist families during what is always a stressful and traumatic time.”

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